top of page

Frequently Asked Questions


Do you travel outside of DFW?

Yes, we are now serving the DFW area, Abilene, Austin, Houston, Lubbock, Waco and San Antonio.

 What all can I customize?

We can customize labels and all signage to match the theme of any event. 

What is your cancellation policy?

A non-refundable first payment of 30% is required to book and hold the date for your event and serves as a cancellation fee. The fee can be credited towards a future date upon approval. 

Do you offer Organic Cotton Candy?

Our gourmet cotton candy is organic, certified vegan and gluten-free and our sugar supplier is located in Hawaii.

Will you work with my event planner?

Yes! We are happy to work with your event planner. Put us in touch with them and we will take it from there to make sure your event or day runs smoothly!

Do you require a deposit?

To reserve your date we require a 30% deposit, which will be credited towards your final invoice. The balance is due 14 days prior to the event.

bottom of page